quick start guide

install and connect your device to the hq network VPN in 5 mins. need help?

iPhone & iPad Mac


iPhone & iPad

download profile

from your account, download your profile. don't have an account? get an invite

install profile

go to Settings > General > Profiles

tap the profile name. follow the system instructions. you will see a warning asking you to trust hq network, this is ok.

connect to VPN

if you picked "connect on demand" , your device will automatically connect and you are done.

if you picked "don't connect on demand", toggle the VPN on from Settings > VPN.

done!







account created visual account created visual

download profile

from your account, download your profile. don't have an account? get an invite

install profile

go to Settings > General > Profiles

tap the profile name. follow the system instructions. you will see a warning asking you to trust hq network, this is ok.

account created visual

connect to VPN

if you picked "connect on demand", your device will automatically connect and you are done.

if you picked "don't connect on demand", toggle the VPN on from Settings > VPN.

account created visual

done!


Mac

download profile

from your account, download your profile. don't have an account? get an invite

install profile

double click the downloaded profile file (probably in your “Downloads” or “Desktop” folder).

follow the system instructions to install. you will see a warning asking you to trust hq network, this is ok.

connect to the VPN

if you picked "connect on demand", your device will auto connect and you are done.

if you picked "don't connect on demand", open the network tab in system preferences. you can find this in your computer's menu bar  > system preferences…

click the VPN name, something like – hq.network TEST CONNECTION.X connection – in the list.

click the "connect" button

check the box for show VPN status in menu bar. this will make it easier to turn on/off the VPN. you will need to turn it on each time you change internet connections.

Done!







account created visual account created visual account created visual

download profile

from your account, download your profile. don't have an account? get an invite

install profile

double click the downloaded profile file (probably in your “Downloads” or “Desktop” folder).

follow the system instructions to install. you will see a warning asking you to trust hq network.

account created visual

connect to the VPN

if you picked "connect on demand" your device will auto connect and you are done.

if you picked "don't connect on demand", open the network tab in system preferences. you can find this in your computer's menu bar  > system preferences…

click the VPN name, something like – hq.network TEST CONNECTION.X connection – in the list.

account created visual

click the "connect" button

check the box for show VPN status in menu bar. this will make it easier to turn on/off the VPN. you will need to turn it on each time you change internet connections.

account created visual

Done!

need more help?

get support